We take your privacy and trust very seriously, and we only collect the information that is necessary to operate the app and we securely store it within our system. Creative Smart Pathshala (trading under the brand name Sajilo Sikshya) is a edtech company in Nepal.
This privacy statement governs your use of the Sajilo Sikshya learning platform on mobile (App), www.sajilosikshya.com (Web), and other related applications, websites, products, and services managed by Sajilo Sikshya.
Please carefully review this privacy statement (Statement) before using the app, web, or services or registering with us through the app or web. Your use of the web, app, services, or registration with us through the app or web signifies your acceptance of this Statement and your agreement to be legally bound by it. If you do not agree with the terms of this Statement, please do not use any of our services or products.
User Information Collection The app or web collects information provided by you when you register for the app or web. During registration, we typically gather the following information: (a) your name, age, email, location, phone number, password, and educational institution;
(b) transaction-related information, such as when you make purchases, respond to offers, or download or use our applications;
(c) information you provide when you reach out to us for assistance;
(d) information you enter into our system when using the app or web, such as when asking questions, participating in discussions, and taking tests. We may use this information to occasionally contact you, provide you with important notices and marketing promotions, and provide you with critical information.
We will request additional information when necessary that personally identifies you (personal information) or enables us to contact you. We do not differentiate between who is using the device to access the app or web, so long as the login credentials match yours. To effectively utilize the app or web and ensure that your information is accurately captured, it is essential that you log in using your own credentials. We will always provide you with the option not to provide personal information that we request from you. Additionally, you have the option to withdraw your earlier consent for us to use such personal information. Such withdrawal must be sent in writing to us at the contact details specified in this Statement. In this event, the Company reserves the right to not allow further use of the app or provide any services.
Additional Information Collection :
The app or web may also collect other information, including but not limited to: the type of mobile device you use, your device's unique ID, your browser and mobile device's IP address, your mobile operating system, the type of mobile Internet browser you use, and information about how you use the app or web. We also collect other relevant information based on the permissions you grant us. We use an external payment processing company to handle billing for courses you purchase. These companies do not retain, share, store, or use personally identifiable information for any other purpose.
Personal Information Usage:
At Sajilo Sikshya, we only use your personal information to provide you with a personalized learning experience. We gather information to analyze trends, conduct research, administer the app or web, understand your learning habits, and gather demographic information and overall usage behavior. We may periodically transmit aggregated and individual, anonymized and non-anonymized data to external service providers to improve our services. We will only share your information with third parties as described in this policy. Your individual data and behavior patterns, combined with your personal information, will be used to personalize your content and enhance your learning objectives. Third-party companies may provide services that help us analyze the data and information to personalize and drive insights, and improve your experience or reach you with value-added applications, products, information, and services. However, these third parties do not have the right to share your information. We do not sell, trade, or rent your information to any third party unless we have received explicit authorization from you in writing or electronically. From time to time, we may provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, but this information will be disclosed in aggregate form and will not contain any of your personally identifiable information.
Communication from Sajilo Sikshya As part of our services, Sajilo Sikshya may occasionally send email notifications or contact you to communicate about our services, products, and benefits. We may disclose information.
When required by law, such as to comply with a subpoena or similar legal process
To enforce applicable terms of use, including investigating potential violations
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues, or respond to a government request
With trusted service providers who work on our behalf, do not have independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this policy.
To protect against imminent harm to the rights, property, or safety of the app and web, Sajilo Sikshya, its users, or the public as required or permitted by law
With third-party service providers to personalize the app or web for a better user experience and to perform behavioral analysis.
If you provide personal data relating to minors, it is deemed that you have provided consent on behalf of the minor's legal guardian. This consent is deemed to be provided through your registration with us.
Access to Your Personal Information
At Sajilo Sikshya, your information is secure with us, and we provide an easy way for you to access and change your information from our web or app. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.
Cookies
We use cookies, which are small files that contain unique strings of characters, to identify your browser and improve your browsing experience. These cookies allow us to track your preferences, speed up your login process, and gather data about user trends. This information is used to enhance our offerings by providing content that is of greatest interest to our users. Most web browsers are set up to accept cookies, but you can change your settings to reject all cookies or to notify you when a cookie is being sent. If you disable cookies, some of our features and services may not work properly.
Links
We may provide links that allow us to keep track of clicks. This information is used to enhance our custom content. By clicking on these links, you may be directed to sites that are outside our domain. We are not responsible for the privacy policies of other websites and we encourage our users to read the privacy statements of each site they visit. This Privacy Policy applies only to information collected by our website.
Alerts We may send alerts to your email, mobile device, or through notifications to inform you about activities, courses, new services, or other relevant information that we believe may be of interest to you.
Public Sharing
Our website may feature discussion forums, quiz score sharing, and other interactive features that allow you to post and share personal information, such as comments, messages, files, and photos. Please note that any information you share in these areas becomes publicly available and is shared at your own risk.
Security
We take the confidentiality of your information seriously and implement physical, electronic, and procedural safeguards to protect it. While we make every effort to provide reasonable security, no system can guarantee complete protection against all potential security breaches.
Data Retention
In general, we retain your data for at least three years after the validity of your account. We may alter this policy as required by legal and business needs. In some cases, we may shorten the retention period to conserve storage space.
Log Information
When you access our website or app, our servers automatically record information that your browser sends. These server logs may include information such as your web request, IP address, browser type, language, date and time of request, and one or more cookies that may identify your browser.
User Communications
If you send us an email or other communication, we may retain that correspondence to process your inquiries, respond to your requests, and improve our services.
Policy Changes As our company evolves, so too may our privacy policy to address new situations. We encourage you to regularly review this policy for any updates, as continued use constitutes acceptance of any changes.
Consent
By registering with us, you are consenting to the collection, processing, storage, disclosure, and handling of your information as outlined in this policy. Processing of your information may include, but is not limited to, collection, storage, deletion, use, combination, sharing, transfer, and disclosure. These activities will take place in Nepal, and if you reside outside Nepal, your information will be transferred, processed, and stored in accordance with the data protection laws of Nepal.
Contact Information:
Our support team is committed to addressing your feedback and concerns in a timely manner. If you need to reach out to us, please send an email to info@sajilosikshya.com.
Terms and Conditions
It is important that you carefully read the following terms of service before registering, accessing, browsing or using the app. By doing so, you confirm that you have read, understood, and agree to be bound by these terms and conditions, as well as the Sajilo Sikshya Privacy Notice and any additional guidelines.
Definitions
The products offered by Creative Smart Pathshala, operating under the brand name “Sajilo Sikshya” (Apps and Website), will be referred to as the "website" or "app". The end-users of these services will be referred to as "users" or "you".
Proprietary Materials
The app is owned and operated by Creative Smart Pathshala Pvt. Ltd. The visual interfaces, graphics, design, information, computer code (including source code or object code), software, services, educational videos and exercises, and all other elements of the website or app are protected by Nepalese and international copyright, patent, and trademark laws, international conventions, and other applicable laws related to intellectual property and proprietary rights. Except for user-generated content and as otherwise specified in these terms, all website and app materials and all trademarks, service marks, and trade names found on or available through the website are owned by or licensed to Sajilo Sikshya, and Sajilo Sikshya reserves all rights not expressly granted by these terms.
Licensed Educational Content
Sajilo Sikshya may make available certain educational videos, exercises, texts, and supplementary materials on the website that are owned by Sajilo Sikshya or its third-party. Sajilo Sikshya grants you a non-exclusive, non-transferable right to access and use the licensed educational content for your personal, non-commercial purposes, i.e. for teaching and learning.
The content from Sajilo Sikshya must not be used for any commercial purpose on another app, website, or in printed form.
Prohibited Conduct
It is prohibited to use Sajilo Sikshya for any commercial purpose unless expressly permitted in writing by Sajilo Sikshya. The website and related services are intended for personal, non-commercial use only.
It is also prohibited to rent, lease, loan, sell, resell, sublicense, distribute or otherwise transfer the licenses for any Sajilo Sikshya Materials.
The following actions are strictly prohibited on the website or app:
- Posting, uploading, or distributing defamatory, libelous, or inaccurate user content or other content
- Impersonating any person or entity, falsely claiming an affiliation with any person or entity, or accessing the accounts of others without permission
- Deleting the copyright or other proprietary rights notices on the website or on any licensed educational content, licensed educational code, or user content
- Asserting, authorizing, assisting, or encouraging any third party to assert a patent infringement or other intellectual property infringement claim against Sajilo Sikshya or its affiliates or licensors
- Making unsolicited offers, advertisements, proposals, or sending junk mail or spam to other users of Sajilo Sikshya
- Using Sajilo Sikshya for any illegal purpose or in violation of any local, state, national, or international law